• Effective Leadership in Customer Service with Limited Resources 

      Lorentzen, Jone Aabø; Belay, Simon (Master thesis, 2023)
      This study examines how leaders in customer service can effectively influence their employees with limited resources. Using a mixed-methods approach, including surveys and interviews, the research investigates the non-financial ...
    • Social media coverage of fake news 

      Mohamed, Awalle Ali Abdi; Lorentzen, Jone Aabø; Hafezinejad, Ramtin (Bachelor thesis, 2021)
      In recent years, we have seen a significant increase in the spread of misinformation,also known as fake news, especially on social media. Any user could share a claim or amisrepresentation of something, and in a few hours, ...